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Help: Bill Pay

Mobile banking bill pay supports viewing your scheduled payments, viewing your payment history, creating new scheduled payments for existing payees, and canceling scheduled payments. New payees can only be created through online banking bill pay.

The Payments screen displays your scheduled payments and the last 180 days of payment history. Status icons indicate if the payment is scheduled , was processed successfully , or the payment failed . Clicking on the payee name displays more detailed payment information. A scheduled payment can be canceled by clicking on the payee name and selecting the Cancel Payment menu item.

Menu options:

  1. New Payment: schedule a new payment for an existing payee
  2. Payee List: view list of payees
  3. Monthly View: view payment counts by payee by month
  4. Refresh: download the latest payment data

New Payments:

Can be scheduled for existing payees.

Canceling Payments:

A scheduled payment can be canceled by clicking on the payee name in the payments list and selecting the Cancel Payment menu item.

Recurring Payments:

Mobile banking does not support creating recurring payments. Only the next schedule recurring payment from a series will be displayed in the mobile scheduled payments list. Cancelling that payment will cause the payment to be skipped but will not cancel the whole series of recurring payments.
Creating, modifying, and deleting recurring payment series may only be done through Internet banking bill pay.

 
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